8k80 Privacy Policy – How We Protect Your Data

1Overview

This Privacy Policy applies to all services offered by 8k80 through the website 8k80.vu and any related mobile-optimised pages. It describes how we collect personal information from players, how that information is processed and stored, and what options you have regarding your data.

By creating an account and using 8k80, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your information as described here. This policy should be read alongside our Terms and Conditions.

2Data We Collect

We collect information from you in several ways — directly when you register and use the platform, automatically when you browse, and from third parties involved in payment processing and identity verification.

We collect only what is necessary to operate your account, process transactions, comply with legal obligations, and improve the platform experience. We do not collect sensitive personal information such as biometric data beyond what is required for standard identity verification.

3How We Use Your Data

The personal information we collect is used for the following purposes:

• Account management — creating and maintaining your player account, processing login, and managing account security including OTP verification.
• Transaction processing — handling deposits and withdrawals in Philippine Peso (PHP) via supported local payment methods.
• Identity verification (KYC) — confirming your identity and age before processing withdrawals or when required by applicable regulations.
• Platform improvement — analysing aggregated gameplay and browsing behaviour to improve site performance, game selection, and the overall player experience.
• Customer support — responding to your queries, resolving disputes, and maintaining records of communication for quality and training purposes.
• Security and fraud prevention — detecting suspicious activity, preventing unauthorised access, and protecting the integrity of the platform.
• Legal compliance — meeting obligations under applicable laws, including record-keeping and responding to lawful requests from authorities.
• Responsible gaming — monitoring account activity to identify potential problem gaming behaviour and applying self-exclusion or limit tools when requested.

4Sharing Your Data

8k80 does not sell your personal data. We may share your information with a limited set of trusted third parties only where necessary to operate the platform and deliver our services:

• Payment processors — to facilitate deposits and withdrawals via Philippine online banking, mobile banking, and e-wallet services. These providers receive only the transaction data needed to complete your request.
• KYC and identity verification providers — to validate your identity documents as part of our account verification process.
• Game providers — game studios and platform providers whose titles appear in the 8k80 lobby receive gameplay data necessary to operate the games and maintain fair play records.
• Technical service providers — companies that assist with hosting, security monitoring, analytics, and platform infrastructure under strict data processing agreements.
• Legal and regulatory authorities — when required by law, court order, or to protect the rights and safety of the platform and its players.

All third parties who receive your data are required to handle it securely and in line with applicable data protection standards. They are not permitted to use your data for their own independent purposes beyond what we have authorised.

5Cookies and Tracking

8k80 uses cookies and similar tracking technologies to keep the platform running smoothly, remember your preferences, and understand how players interact with the site. Here is a breakdown of the types of cookies we use:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that help protect your account. You cannot opt out of these while using the site.
• Functional cookies — remember your settings and preferences, such as language or display options, so you do not have to reconfigure them every visit.
• Analytics cookies — help us understand which pages and games are most popular, how long players stay on the site, and where navigation can be improved. Data from these cookies is aggregated and does not identify you personally.
• Security cookies — used to detect and prevent fraudulent activity and unauthorised access attempts.

6Data Security

We take the security of your personal data seriously and have implemented a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or loss.

• All data in transit between your device and 8k80 servers is encrypted using SSL/TLS protocols.
• Sensitive account actions — including new device logins and withdrawal requests — require OTP verification sent to your registered mobile number.
• KYC documents and identity records are stored in access-controlled environments with restricted internal access on a need-to-know basis.
• Our platform undergoes regular security assessments to identify and address potential vulnerabilities.
• In the event of a data breach that may affect your rights or interests, we will notify you and relevant authorities as required by applicable law.

While we take every reasonable precaution, no system connected to the internet can be guaranteed completely secure. You also play a role in keeping your account safe — keep your password unique and confidential, and never share your OTP with anyone, including people claiming to be 8k80 staff.

7Retention Periods

We keep your personal data for as long as your account is active or as long as is necessary to fulfil the purposes described in this policy. Specific retention periods depend on the type of data:

• Account information — retained for the duration of your account and for a period after closure as required by applicable legal and financial record-keeping obligations.
• KYC and identity documents — retained for the period required under applicable regulations from the date of submission or account closure, whichever is later.
• Transaction records — financial transaction logs are retained as required by applicable laws governing financial record-keeping.
• Support communications — chat and email records are retained for a reasonable period to support dispute resolution and quality monitoring.
• Gameplay history — retained for the period necessary to manage disputes, apply responsible gaming measures, and meet regulatory requirements.

Once data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you personally.

8Your Rights

As a player on 8k80, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team through the live chat available on the platform:

• Right to access — you can request a copy of the personal data we hold about you.
• Right to correction — if any of your personal data is inaccurate or incomplete, you can ask us to update it. You can also update basic account details directly in your account settings.
• Right to deletion — you may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.
• Right to restrict processing — in certain circumstances, you can ask us to limit how we process your data while a dispute or query is being resolved.
• Right to object — you may object to certain uses of your data, such as for analytics or profiling, where those uses are not strictly necessary for operating your account.

9Minors and Age Verification

8k80 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration and KYC process.

If we become aware that personal data has been collected from a player who does not meet the minimum age requirement, that account will be closed and the data will be deleted in accordance with our retention and deletion procedures. If you have reason to believe a minor has registered on 8k80, please contact our support team immediately so we can investigate and act accordingly.

10Changes to This Policy

8k80 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When we make changes, we will update the date shown at the top of this page. For significant changes that materially affect how we use your data, we may also notify registered players through the platform or via the contact details on your account.

We encourage you to review this page periodically. Your continued use of 8k80 following any update to this policy constitutes your acceptance of the revised terms. If you have questions about this Privacy Policy or how your data is handled, reach out to our support team through the live chat on the platform, or visit the FAQ page for common questions.